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Where Does Health Happen?

April 2021 | Matt Cohlmia

As we build toward distributed models of care, soon the answer to the question “where does healthcare happen?” will be “everywhere and anywhere.”

Today health happens in the grocery store, at the gym, on the bus, and in the kitchens and bedrooms of our patients’ communities –  not just a healthcare facility. If the health care system is going to transition away from being a “sick care” system, care must be distributed, extending beyond the four walls of the clinic. Care must be delivered where and when health happens: the places, devices, and channels where it’s most accessible and relevant to patients.

This research-based report outlines:

  1. How healthcare is experiencing a digital transformation  analogous to the one the financial industry experienced in the early 2000s and how that shift will affect the overall patient experience.
  2. The two massive trend models that are fueling health care’s business evolution and how they’ll influence patient expectations.
  3. How health systems can harness the momentum of virtual care to build holistic, blended experiences.
  4. The key opportunities both digital innovators and health systems need to pursue to stand up new distributed care frameworks.

Interested in this topic? Click here to see all content and resources focused on Distributed Care.


Matt Cohlmia
Executive Director Digital Strategy, Providence Digital Innovation Group

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