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Journey Toward the Next Normal

July 2020 | Digital Innovation Group

Providence, alongside the rest of the world and healthcare industry, has been shaken by the COVID-19 pandemic. Health systems halted nearly all other activities as they braced for surges in COVID-related cases while dealing with a new disease. The pandemic has also been a catalyst for a massive health care industry transformation and has motivated industry participants to accelerate the adoption of digital along with new clinical and operating models.

This report is the first of a series of eleven reports explore the impact and digital opportunities for health systems as driven by the COVID-19 pandemic. The COVID-19 Digital Insight Report Series couples direct experience with primary research conducted through over 100 interviews with health system, technology and innovation leaders from within Providence and across the health care industry.


Sara Vaezy
EVP, Chief Strategy and Digital Officer, Providence

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