How to Fix the Surgical Experience through Digital Service Bundles

PROVIDENCE LIVE!

How to Fix the Surgical Experience through Digital Service Bundles

August 26, 2021

As health systems increasingly become ready for online transactions, it’s time to think about bundling services together in a personalized digital platform where patients can engage throughout the care journey. Join this discussion to learn more about how the Providence Digital Innovation Group is responding. In this Providence Live! session replay, Matt Cohlmia and Doug Grapski talk about the promise of Digital Service Bundles and their impact on the patient experience as well as pilot projects currently going on within Providence.

If you’re interested in this topic, you might also be interested in our Digital Perspective report found here and the Surgical Concierge Project Spotlight found here.

ABOUT THE AUTHOR

Douglas Grapski
Director, Digital Strategy, Providence Digital Innovation Group

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How to Fix the Surgical Experience through Digital Service Bundles