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What Do Online Booking Sites Have To Do With Healthcare?

Oct 2020 | Digital Innovation Group

Fortunately, online ordering, via aggregator websites like Expedia and Kayak, has made booking a trip a breeze. When it comes to healthcare, however, it’s a different story. Too often, for too many people, finding the right care and the right provider online can be a challenge. In fact, before the onset of the COVID pandemic, 73% of patients said it’s easier to go to the emergency room than figure out how to navigate a health system’s website and find the appropriate care for their condition.

Read how the Providence Digital Innovation Group is innovating in this area on our blog and tune-in below.


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