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What happens when you bring together two bright minds to tackle healthcare’s challenges? This isn’t your typical brainstorm between healthcare experts. No, this is a supercharged session between two minds that work in similar, but very disparate industries. Our guests talk about a broad challenge they face, and discuss how they’ve approached the problem in their respective fields. The magic? To see how their approaches to a challenge can be applied to another industry to spark new avenues of innovation.

In our ninth episode, we’re joined by Aaron Martin (Chief Digital Officer | Providence) and Kari Escobedo (SVP, Information Technology | Seattle Mariners) to discuss how both healthcare and sports venues are reinventing the in-person brick and mortar experiences through digital technologies. While seemingly disconnected industries, the analogous challenges both industries are undergoing are tightly connected, especially in the midst of a global pandemic. 

Their discussion covers digital’s role in building holistic experiences, where navigation and education are put at the forefront for guests. Our guests discuss how a digital-first mindset aligns with newfound customer expectations stemming from the pandemic, and discuss the endless possibilities that come with it. Each guest unpacks tangible examples of how their respective organizations are innovating to deliver different, digitally-forward solutions that deliver a safer and more interactive customer experience at each of their venues.

Tune in below to learn more: