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Ep. 6 w/ Madhur Aggarwal of Pearson on Digitally Serving Up End-User Services

Sept 2020 | Digital Innovation Group

What happens when you bring together two bright minds to tackle healthcare’s challenges? This isn’t your typical brainstorm between healthcare experts. No, this is a supercharged session between two minds that work in similar, but very disparate industries. Our guests talk about a broad challenge they face, and discuss how they’ve approached the problem in their respective fields. The magic? To see how their approaches to a challenge can be applied to another industry to spark new avenues of innovation.

In our sixth episode, we were joined by the Digital Innovation Group’s Chief Digital Officer, Aaron Martin, and Madhur Aggarwal, who is the former SVP of Digital Channels & Customer Experience for Pearson to discuss how they’ve approached improving access to professionalized services using digital technologies. To see how progress outside of healthcare in the education vertical can inspire new ways to innovate, Aaron spoke with Madhur to learn about how his team at Pearson is approaching similar challenges that stand in their way. 

Tune-in below.


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