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Ep. 2 w/ Amy Haupl of Legal Zoom on Leveraging Digital to Improve Access

September 2019 | Digital Innovation Group

What happens when you bring together two bright minds to tackle healthcare’s challenges? This isn’t your typical brainstorm between healthcare experts. No, this is a supercharged session between two minds that work in similar, but very disparate industries. Our guests talk about a broad challenge they face, and discuss how they’ve approached the problem in their respective fields. The magic? To see how their approaches to a challenge can be applied to another industry to spark new avenues of innovation.

In our second episode, we welcome our Chief Digital Strategy Officer, Sara Vaezy, and Amy Haupl, who is the VP of Experience Strategy & Research at LegalZoom to discuss how they’ve approached leveraging digital platforms to improve users’ access to services. It should be easy to access healthcare, but too often, that’s not the case. To improve the challenges of accessing care, we’re using tech to bring healthcare within reach.

Listen below to see how Providence and LegalZoom are leveraging digital solutions to create a “digital front door” access point for their users and watch the breakdown video for the highlights here.


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