Scalable Behavorial Health

In any one week, a typical consumer today might get a Facebook ad for AbleTo, see a TV ad for TalkSpace, receive a subscription to Headspace as a perk, and get emails about Lyra as an offering through work.

Considered a crisis before COVID-19, the system to support behavioral health needs in the US has been stretched beyond its breaking point and many patients aren’t able to get care. As more people fall into the “underserved” category than fall in the served category, it opens up an opportunity for new approaches, such as a willingness to look at digital solutions to provide scale. Simply put everyone deserves access to high-quality affordable mental healthcare–and digital is the key to scalability.

FEATURED REPORT

It’s Behavioral Health’s Time, Finally.

In this research-based report you’ll learn:

  • How digital can expand resources to address the ‘supply and demand’ challenge facing specialized behavioral health services.
  • How digital can create an integrated, cyclical model that screens and evaluates patients, improves navigation, and drives ongoing support to optimize care, and how Providence has successfully implemented this program.
  • An overview of the digital solutions most suitable to plug into an integrated offering, and where the largest opportunities are for innovators to build new, sustainable solutions that address the needs of patients, payers, and providers.

Roughly

1 in 5

people will have a behavioral health need in a given year.
(source)

Only

44.8%

of American adults with a mental illness receive treatment.
(source)

21%

of Americans who wanted to see a mental health care professional were unable to do so.
(source)

Featured Scalable Behavioral Health Projects

The Providence Digital Innovation Group partnered with the Providence Mental Health and Substance Use clinical team to research over 40 CCBT solutions, complete 9 vendor evaluations, pilot two solutions and select a CCBT tool of choice for the system based upon effectiveness, patient engagement, physician experience, cost and scalability.

To help care givers get to the right resource at the right time, Dr. Arpan Wagray, CMO for Providence Behavioral Medicine, and his team partnered with the Providence Digital Innovation Group’s Digital Experience Team (DeX) to build a tool that helps caregivers navigate to the broad behavioral health resources available to them.

Recommended Behavioral Health Resources

View resource
COMMUNITY CONVERSATIONS WITH GRAPEVINE HEALTH

A Community-Inspired Conversation About Mental Health

May 2021 | In Partnership with Grapevine Health

View resource
DIGITAL PERSPECTIVE | BEHAVIORAL HEALTH

It’s Behavioral Health’s Time, Finally

May 2021 | Julie McComish

View resource
SCALABLE BEHAVIORAL HEALTH

Caregiver Stress Meter

March 2021

View resource
COVID-19 DIGITAL INSIGHT SERIES

COVID-19 Digital Insight Report Series

October 2020 | Digital Innovation Group

View resource
THIS WEEK IN HEALTH IT

COVID-19 Digital Insight Reports-Interview with Matt Cohlmia

COVID-19 Digital Insight Series - Interview with Matt Cohlmia

View resource
COVID-19 DIGITAL INSIGHT SERIES

Key Learnings & Conclusions

October 2020 | Digital Innovation Group

View resource
COVID-19 DIGITAL INSIGHT SERIES

Scalable Behavioral Health

October 2020 | Digital Innovation Group

View resource
COVID-19 DIGITAL INSIGHT SERIES

Journey Toward the Next Normal

July 2020 | Digital Innovation Group

Additional Reading

Digital Innovation

Project spotlight series: Surgical Concierge simplifies your surgery experience

August 25, 2021  |  Providence Digital Innovation Group

[2 MIN READ] In this article: The Digital Innovation Group (DIG) at Providence identifies ways to develop healthcare technology that improves access and equity for the communities we serve. Surgical Concierge is a pilot program that uses telehealth services and digital solutions to engage and guide patients throughout their surgical journey. The Providence DIG team […]

Digital Innovation

What is Digital’s Potential in Addressing the Looming Mental Health Crisis

June 18, 2021  |  Providence Digital Innovation Group

Before the pandemic, the statistics around the nation’s mental health were jarring.  On any given day, about 20% of the adult U.S. population were experiencing some degree of mental health or substance abuse related concern.  However, with the prolonged uncertainty, financial stress, and isolation related to the pandemic, those numbers became exponentially more worrisome: now […]

Digital Innovation

A Community-Inspired Conversation About Behavioral Health

May 18, 2021  |  Providence Digital Innovation Group

Behavioral health is a difficult component of a patient’s condition to convey, and get suitable care for  – particularly for underserved communities. Per the Substance Abuse and Mental Health Services Administration (SAMHSA), 1 in 5 people will have a behavioral health need in a given year, and those numbers are exacerbated in black and brown […]

Digital Innovation

It’s Behavioral Health’s Time, Finally.

May 6, 2021  |  Julie McComish

In any one week, a typical consumer today might get a Facebook ad for AbleTo, see a TV ad for TalkSpace, receive a subscription to Headspace as a perk, and get emails about Lyra as an offering through work. Behavioral health technology is out in full force, and for good reason. Roughly 1 in 5 […]

Digital Innovation

Project spotlight series: Your healthcare journey just got easier

April 10, 2021  |  Providence Digital Innovation Group

Key takeaways: The Digital Innovation Group at Providence uses advances in technology to solve healthcare challenges. Project spotlights highlight innovations that are changing how care is delivered and accessed. Providence is working to transform the patient care journey with technology that makes primary care, surgical appointments and mental healthcare easier. [3 MIN READ] Increasing access […]

Innovation at Scale

2021: The Year Broken Health Care Systems Begin the Healing Process

February 24, 2021  |  Sara Vaezy

The Covid-19 pandemic didn’t break healthcare. It just brought to high relief the existing fractures. This is good, because those fracture lines become the map and roadways for where we in health care innovation need to focus our efforts. And having the failures of our systems be so obvious is giving set-in-their-ways health systems, payors […]

Digital Innovation

The Think Tank Ep. 3: Leveraging Tech to Drive Positive Behavior Change

September 23, 2019  |  Providence Digital Innovation Group

What happens when you bring together two bright minds to tackle healthcare’s challenges? This isn’t your typical brainstorm between healthcare experts. No, this is a supercharged session between two minds that work in similar, but very disparate industries. Our guests talk about a broad challenge they face and discuss how they’ve approached the problem in […]

Digital Innovation

Making Good On The Promise of Computerized Therapy

May 22, 2019  |  Providence Digital Innovation Group

Licensed clinical social worker Josh Cutler has helped many navigate the mental health care system. The process, he says, can be frustrating, even more so because people seeking care for mental health issues may already be incredibly stressed. When they bump up against difficulty getting the help they need, they can become even more distressed […]

Digital Innovation

The Promise of Digital Technology To Transform The Mental Wellbeing of the Communities We Serve

May 1, 2018  |  Providence Digital Innovation Group

In the United States, one in five adults experience mental illness in a given year. This represents an incredible amount of pain and suffering endured by millions. A Massive, National Problem.  On average, one American dies every four minutes due to suicide or drug- or alcohol-induced causes. The impact of behavioral conditions is further pronounced […]