COVID-19 Digital Insight Report Series

October 1, 2020  |  Kris Kelsay

This report is a consolidation of COVID-19 Digital Insight Report Series published between July and November, 2020 by the Providence Digital Innovation Group. Providence is one of the nation’s largest non-profit health systems and was also the first system in the United States to care for a COVID-19 patient in January 2020. These reports couple […]

Key Learnings & Conclusions

October 1, 2020  |  Kris Kelsay

A core part of Providence’s mission is that we recognize every interaction between patients and providers as a Sacred Encounter. These encounters were pushed, during the COVID-19 pandemic, out of their familiar spaces, in clinics and hospitals, and into new ones – patients’ own homes, video and phone visits, and even ‘conversations’ with chatbots. We […]

Scalable Behavioral Health

October 1, 2020  |  Kris Kelsay

COVID-19 has exacerbated a pre-existing mental health crisis, forcing health systems to re-engineer under-resourced behavioral health services. Health systems must develop a new model of care that uses technology to supplement in-person care, dramatically extending service offerings while overcoming provider shortages. In this report, we’ll provide background on why the behavioral health system is so […]

The Big Unlock Podcast with Sara Vaezy, Providence

September 17, 2020  |  Kris Kelsay

In this episode, Sara Vaezy, Chief Digital Strategy and Business Development Officer of Providence Health talks about their recently published series of reports – COVID-19 Digital Insight Series – that describes new digital requirements and opportunities brought by the acceleration of virtual care models due to COVID-19. Sara also speaks about the current state of telehealth […]

Distributed Care & Digital Health + DexCare

September 1, 2020  |  Kris Kelsay

Missed our LiveCast session on Distributed Care & Digital Health? In this session, join Providence’s Digital Innovation Group’s leadership to learn more about how digital technology is offering new opportunities and challenges since COVID-19 accelerated digital health. See the replay of the session here–including an introduction to DexCare.