Digital Innovation

5 Ways Medicaid Can Serve Society Better

May 7, 2018  |  Providence Digital Innovation Group

Medicaid is a powerful program and an indispensable resource for over 50 million Americans. It’s also a political football, a challenging service model for health care providers and patients alike, and an institution whose structural challenges (like state-by-state inconsistencies) and decades-old blind spots (like limited programs focused on social determinants of health) keep it from realizing […]

Digital Innovation

Bringing Amazon-Style Innovation to Healthcare

May 2, 2018  |  Providence Digital Innovation Group

The U.S. health care industry is experiencing change at a historic pace. Nonetheless, it’s difficult to harness these divergent changes to achieve innovation on a widespread scale. And yet that level of innovation is not only desirable, it’s essential. That’s the message Aaron Martin, executive vice president and chief digital officer at Providence St. Joseph […]

Digital Innovation

How Providence Health Innovates

May 2, 2018  |  Providence Digital Innovation Group

Providence St. Joseph Health in Seattle is driving innovation in its digital space. The health system includes 50 hospitals, 829 clinics, 23,000 physicians, and nearly 2 million covered patients. This mission of Providence St. Joseph Chief Digital Officer Aaron Martin and his team is to discover important digital innovations, demonstrate that they work, and bring […]

Digital Innovation

How Do You Innovate In Healthcare? Disrupt From The Inside Out.

May 2, 2018  |  Providence Digital Innovation Group

Tech is all about disruption and innovation. They have been a poster child in the economy we live in today: tear everything down and build it over again — newer, brighter, and shinier. We’ve seen tech disrupt several industries — it’s changed the way we buy every day items, or even interact with loved ones. […]

Digital Innovation

The Promise of Digital Technology To Transform The Mental Wellbeing of the Communities We Serve

May 1, 2018  |  Providence Digital Innovation Group

In the United States, one in five adults experience mental illness in a given year. This represents an incredible amount of pain and suffering endured by millions. A Massive, National Problem.  On average, one American dies every four minutes due to suicide or drug- or alcohol-induced causes. The impact of behavioral conditions is further pronounced […]

Digital Innovation

Express Care & the 10x Better Experience in Healthcare

April 18, 2018  |  Providence Digital Innovation Group

In our other articles, we’ve discussed driving innovation at scale by going digital with our customers, which first means having healthcare consumers transact and engage with us online. We do this by enticing our customers to work with us online by delivering a 10 times better online experience as compared to offline. It is necessary […]

Digital Innovation

Creating Patient Engagement Through Personalized Consumer Health

April 18, 2018  |  Providence Digital Innovation Group

As we’ve talked about in previous pieces, the Providence St. Joseph Health (PSJH) digital strategy is to first deliver a 10x better experience online to entice healthcare consumers to work with us online, as opposed to offline. The second phase, once we’ve earned the right to interact with patients online, is to engage on an ongoing […]

Digital Innovation

Digitally Transforming a Health System Across 6 Digital Journeys

April 18, 2018  |  Providence Digital Innovation Group

Throughout our series, we’ve talked about our approach to Digital in healthcare, as well as specific products we’ve built to serve our patients. What we’ve described, which encompasses the work of over three years for the Providence St. Joseph Health (PSJH) Digital team, has been focused on the key theme of growing PSJH through better […]

Digital Innovation

How Health Systems Can Disrupt Their Own Business Models

April 18, 2018  |  Providence Digital Innovation Group

We’ve taken you on an 8-piece journey about Providence St. Joseph Health’s digital story including our approach to Digital and innovation, our strategy, some of the investments we’ve made, and the products we’ve developed internally that are digitally transforming our organization. We have shared our learnings with our GeekWire audience as well as over 60 health systems that […]

Digital Innovation

The Economic Rebalancing Opportunity for Health Systems

April 18, 2018  |  Providence Digital Innovation Group

Providence St. Joseph Health CEO, Rod Hochman, describes today’s “healthcare industry financial statement,” in slightly tongue-in-cheek terms, like this: technology companies, pharmaceutical companies and medical device companies own the profits, insurance companies own the balance sheet, and health systems own the debt because of the capital intensity of investing in hospitals. Dr. Hochman goes on […]