Digital Innovation

People Behind the Product: Bill Nagy

June 19, 2019  |  Providence Digital Innovation Group

This post is part of a series of interviews with the DIG team. We introduce you to a team member and give you a peek into what it’s like to work for us. If you’re interested in a career with DIG, check out our current positions. Bill is a senior software engineer on the backend team […]

Digital Innovation

People Behind the Product: Chris Carruthers

May 30, 2019  |  Providence Digital Innovation Group

This post is part of a series of interviews with the DIG team. We introduce you to a DIG team member and give you a peek into what it’s like to work for DIG. If you’re interested in a career with DIG, check out our current positions. Meet Chris. Chris is a technical program manager working […]

Digital Innovation

Making Good On The Promise of Computerized Therapy

May 22, 2019  |  Providence Digital Innovation Group

Licensed clinical social worker Josh Cutler has helped many navigate the mental health care system. The process, he says, can be frustrating, even more so because people seeking care for mental health issues may already be incredibly stressed. When they bump up against difficulty getting the help they need, they can become even more distressed […]

Digital Innovation

Health on the Go – How Providence Provides 3 Care Options in One Seamless Mobile Platform

May 21, 2019  |  Providence Digital Innovation Group

So, what is Health Connect? Health Connect is a mobile application that provides same day care with Express Care, scheduling with your primary care provider and access to your medical record with MyChart. Today we have Health Connect for Providence and Swedish, available on Android and iOS devices. Express Care has three options: ·       Express Care Retail: physical […]

Digital Innovation

Inside the Release: Amazon Alexa Skill

April 30, 2019  |  Providence Digital Innovation Group

Small and Fast Kingfishers are astonishing to watch. Small and fast — they get their food faster than a heron, defter than osprey. They will speed down a river and stop on a dime, hovering until they dart into the water to pick out a fish to take back to their nest. Our team is […]

Digital Innovation

People Behind the Product: Dean Guo & Timofei Bolshakov

April 16, 2019  |  Providence Digital Innovation Group

We’ve teamed up with Amazon Alexa to advance convenient access to health care. Through new HIPAA-compliant skills, users will be able to set up health care visits and manage medical appointments using their voice on any Alexa-enabled device. This is a big step towards accessibility in health care. Read more about the launch in The Wall Street […]

Digital Innovation

Alexa, Schedule a Doctor’s Appointment

April 10, 2019  |  Sara Vaezy

Nearly 58 million U.S. adults have at least one smart speaker in their home. That is 23% of U.S adults, and reflects 22% growth in smart speaker adoption just since January 2018. As voice technology becomes common in homes and daily routines, numerous industries are racing to identify ways to bring their services to users via simple […]

Digital Innovation

People Behind the Product: Nicole Peoples

March 18, 2019  |  Providence Digital Innovation Group

Meet Nicole, a software engineer on our web platform team in Seattle. Her team is building the next generation of online scheduling for Express Care and virtual visits. Why did you join DIG? I knew that I wanted to work with people in some capacity, and DIG had interesting problems to solve in health care. […]

Digital Innovation

Biggest Challenges in Healthcare: Physician Burnout w/ Dr. Matthew Fradkin

August 22, 2018  |  Providence Digital Innovation Group

Physician burnout has been a hot topic in healthcare as of late. In 2014, more than half of physicians in the U.S. had at least one symptom of professional burnout, and that number is expected to increase. A recent Leadership Survey by NEJM Catalyst found that 96% of healthcare executives, clinical leaders, and clinicians agree that this is a […]

Digital Innovation

Simplifying Care Through Improved Digital Engagement

June 14, 2018  |  Providence Digital Innovation Group

Delighting Patients Through Digital.  Today, the world of planned, non-emergency procedures such as knee-replacements is often complex and confusing for patients. Health systems ask individuals to be the “general contractor for their own care” as Providence St. Joseph Health (PSJH) Chief Clinical Officer Amy Compton-Phillips says. Patients organize finding the right doctor for their problem […]