Forbes: Knowing People Will Usher in a New Chapter of Health Engagement – by Andy Chu

Currently, health systems cede their data visibility to an EHR, giving them little insight into how consumers interact with and use digital health apps, devices, or even content. Without visibility into consumer behavior, their view of a patient’s overall health is limited to the visit. 

In this article, published on Forbes, Andy Chu (SVP/Product & Incubation) outlines why we, as health systems, must reinvest in knowing people.