Digital Innovation

Building a Healthier Future at Providence

August 2, 2019  |  Providence Digital Innovation Group

The digital innovation team at Providence is constantly tracking the latest healthcare tech to develop ways to improve your care with more personalized services. Imagine a world where your doctor can speak into a microphone while summing up your office visit and have the information added to your medical chart at the same time the […]

Digital Innovation

Health on the Go – How Providence Provides 3 Care Options in One Seamless Mobile Platform

May 21, 2019  |  Providence Digital Innovation Group

So, what is Health Connect? Health Connect is a mobile application that provides same day care with Express Care, scheduling with your primary care provider and access to your medical record with MyChart. Today we have Health Connect for Providence and Swedish, available on Android and iOS devices. Express Care has three options: ·       Express Care Retail: physical […]

Digital Innovation

Alexa, Schedule a Doctor’s Appointment

April 10, 2019  |  Sara Vaezy

Nearly 58 million U.S. adults have at least one smart speaker in their home. That is 23% of U.S adults, and reflects 22% growth in smart speaker adoption just since January 2018. As voice technology becomes common in homes and daily routines, numerous industries are racing to identify ways to bring their services to users via simple […]

Digital Innovation

Simplifying Care Through Improved Digital Engagement

June 15, 2018  |  Providence Digital Innovation Group

Delighting Patients Through Digital.  Today, the world of planned, non-emergency procedures such as knee-replacements is often complex and confusing for patients. Health systems ask individuals to be the “general contractor for their own care” as Providence St. Joseph Health (PSJH) Chief Clinical Officer Amy Compton-Phillips says. Patients organize finding the right doctor for their problem […]

Digital Innovation

Creating Patient Engagement Through Personalized Consumer Health

April 18, 2018  |  Providence Digital Innovation Group

As we’ve talked about in previous pieces, the Providence St. Joseph Health (PSJH) digital strategy is to first deliver a 10x better experience online to entice healthcare consumers to work with us online, as opposed to offline. The second phase, once we’ve earned the right to interact with patients online, is to engage on an ongoing […]