Inside DIG

Teaming with Microsoft to combat the flu

January 12, 2021  |  Maryam Gholami

“Raising the water for all boats” is part of our DNA here at the Providence Digital Innovation Group. Our approach is to shape, build, and scale meaningful ideas here at Providence — and then offer them externally as a part of our mission of health for a better world. It’s a unique approach — and one […]

Digital Innovation

What Do Online Reservation Platforms Have To Do With Healthcare?

November 3, 2020  |  Providence Digital Innovation Group

Booking a table at a restaurant used to be a chore. You’d spend seemingly forever on hold only to learn there were no spots available, or that the restaurant wasn’t even open. And then you’d have to start all over at another restaurant. But today making reservations is a breeze. With a smartphone, you can […]

Digital Innovation

What Do Online Travel Booking Sites Have To Do With Healthcare?

October 27, 2020  |  Providence Digital Innovation Group

Back when dinosaurs roamed the earth (that is, before the internet), here’s how people made travel plans: they would call up a bunch of airlines, wait on hold, painstakingly jot down flight times and prices, call back their chosen airline hoping the flight would be still available, and finally give their credit card number to […]

Digital Innovation

What Do Cashless Payments Have To Do With Healthcare?

October 19, 2020  |  Providence Digital Innovation Group

Cash just isn’t what it used to be. Rather than stopping by the ATM, American consumers are turning to mobile payments. In fact, the mobile payments market went from $69.8 billion in 2018 to $98.8 billion in 2019–a 41% increase. It’s revealing that more than 1 in 10 Millennials are already using digital wallets for all of their purchases. […]

Digital Innovation

The Think Tank Ep. 6: Improving Access – Digitally Serving Up Services Directly to End-Users

September 1, 2020  |  Providence Digital Innovation Group

What happens when you bring together two bright digital experts to tackle health care’s biggest challenges? In our sixth episode, we were joined by the Digital Innovation Group’s Chief Digital Officer, Aaron Martin, and Madhur Aggarwal, who is the former SVP of Digital Channels & Customer Experience for Pearson to discuss how they’ve approached improving […]

Digital Innovation

The Think Tank Ep. 5: Creating a Personalized Experience in Marketing

August 1, 2020  |  Providence Digital Innovation Group

What happens when you bring together two bright minds to tackle health care’s biggest challenges? This isn’t your typical brainstorm among healthcare experts. This is a supercharged session between two minds that work in similar, but very disparate industries. Our guests talk about a broad challenge they face and discuss how they’ve approached the problem […]