Author: Sara Vaezy

Digital Innovation

DIG THIS: Why HealthCare Needs a Flywheel

August 9, 2022  |  Sara Vaezy

By Sara Vaezy & Doug Grapski As the health of our economy ebbs and flows, consumer loyalty remains a consistent strategic priority that cuts across all industries. Health care is no exception. Loyalty is essential for increasing consumer wallet share, lowering churn, increasing system capacity, and reducing costs to re-acquire consumers – all strategic priorities […]

Digital Innovation

DIG THIS: Hype or Bubble?

April 20, 2022  |  Sara Vaezy

DIG THIS: Hype or Bubble?  By Sara Vaezy, Chief Digital Officer, Providence & Doug Grapski, Director of Digital Strategy Providence Digital Innovation Group Summary: The companies that come out of a hype-cycle trough and make it through a deflating financial bubble will have increased momentum and a lasting impact on the industry. Those companies need […]

Innovation at Scale

2021: The Year Broken Health Care Systems Begin the Healing Process

February 24, 2021  |  Sara Vaezy

The Covid-19 pandemic didn’t break healthcare. It just brought to high relief the existing fractures. This is good, because those fracture lines become the map and roadways for where we in health care innovation need to focus our efforts. And having the failures of our systems be so obvious is giving set-in-their-ways health systems, payors […]

Digital Innovation

Alexa, Schedule a Doctor’s Appointment

April 10, 2019  |  Sara Vaezy

Nearly 58 million U.S. adults have at least one smart speaker in their home. That is 23% of U.S adults, and reflects 22% growth in smart speaker adoption just since January 2018. As voice technology becomes common in homes and daily routines, numerous industries are racing to identify ways to bring their services to users via simple […]