By Sara Vaezy and Doug Grapski As is typical for the Gartner Hype Cycle, the 2019 hype was all about the digital front door (DFD) for health systems. Positioned as the mechanism to transform the consumer experience, the industry was enamored with its promise to accelerate digital transformation for health systems and enable a modern […]
In this Forbes article, Andy Chu writes: “Digital transformation can feel like a massive undertaking. But it’s also an opportunity to overtake inertia. Through a simplified and open standard-based platform, with identity at its core, all health systems can resurface those human-like interactions that enable people, across the communities we serve, to better and more […]
Interoperability is one of the most discussed, debated, and desired digital health challenges today. Should patients and providers be able to access their health records regardless of where they are or who they see on their own terms? The simple answer is yes, of course. But achieving that unified data utopia is much more complex. […]
Currently, health systems cede their data visibility to an EHR, giving them little insight into how consumers interact with and use digital health apps, devices, or even content. Without visibility into consumer behavior, their view of a patient’s overall health is limited to the visit. In this article, published on Forbes, Andy Chu (SVP/Product & […]